Q: System is not importing/ taking the product name/code mentioned in the import file of the Product Master, PO, Sales Order, and Sales Invoice screen.
Ans: Ans. Please check you are uploading the prescribed import format downloaded from the system. While downloading the import format, two files will get downloaded. The 1st file is an Instruction on "how to fill the import template file"; The 2nd file is the data file that should be filled and uploaded. (Don't fill/ upload the instruction file). 'Product Name' is not required to mention in the import file system will take the product's name based on the 'Product Code' only.
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