Queries On Payment

Can we show the withdrawn status in the Invoice payment report?

Saurabh
May 31, 20231 min read 25

Go to setup > Report Tab > Is Withdrawn Status Visible In Invoice Payment Report? Enable this option to show the withdrawn status in the invoice payment report page. 
 

Is upload button is not visible on "Add Advance Payment" page ?

Saurabh
Feb 14, 20231 min read 29

Please go to company setup > PO Tab> Adhoc Advance Payment Setting > Select Upload File checkbox and Update the same. 

 

What is functionality and objective of “Add Invoice for payment” and “Update Payment Ref #” page?

Saurabh
Oct 28, 20221 min read 42 28

The functionality and objective of the “Add Invoice for payment” and “Update Payment Ref #” pages are to record the status of the invoice into the system whether that invoice is processed for payment and whether payment is processed from the bank or not.

Is there any online payment getaway or bank portal or bank integration to make payment from bank account?

Saurabh
Oct 28, 20221 min read 40

No, there is no connectivity to the bank portal/ online payment getaway/bank integration to the bank website or bank server to make payment directly from the bank account.

Invoice is process from “Add Invoice for Payment” but it is not visible on “Update Payment Ref #” page?

Saurabh
Oct 28, 20221 min read 28

Only approved invoice for payment is available on “Update Payment Ref #” please ensure “Invoice for Payment” is approved from the “Payments for my approval” page by all the approvers.

How an invoice payment can be processed in the system?

Saurabh
Oct 28, 20221 min read 36

Invoices can be processed for payment from the "Add Invoice for Payment" and partly paid invoices can be processed for payment from the “Add Part Payment” page.

If any Invoice is withdrawn through the “Withdraw Invoice” option available in “Add Invoice For Payment”, user needs to add only Invoices or the complete activity needs to be done?

Saurabh
Oct 28, 20221 min read 32

If any Invoice is withdrawn from the “Withdraw Invoice” option then it withdraws the Invoice only, the rest of the activity of PO and GRN will remain the same as it was.

Can we update the Bank Reference number for unapproved Invoice Payments. (In case of payments are done from bank but Invoices are not approved or got delayed for some reason)?

Saurabh
Oct 28, 20221 min read 26 1

No, the Payment UTR Reference number can be updated only for approved Invoice Payments. You have to approve the Invoice payment first to update the UTR No. against an invoice payment.

How to check the PO, GRN and Invoice details at the time of "Add Invoice for payment" page?

Saurabh
Oct 28, 20221 min read 35

For each invoice, hyperlinks of PO, GRN, and Invoices are available to view details of PO/ GRN/ Invoice. Users can click on the hyperlink to view the PO, GRN and Invoice details.

Is there any separate page to add the payment for Direct Invoice and PO based Invoice?

saurabh
Oct 28, 20221 min read 37

No, there is only one page called the "Add Invoice for Payment" page where you can add payments for both types of Invoices.

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