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Ans: The “Forgot Password” option helps to reset the password for employees and vendors when you have forgotten the password and und unable to log in to TYASuite.

Please follow the below steps to use this option and reset the password for “Employees” and “Vendors” by using “Forgot Password”. 

1. Click on Forgot Password on the login page, as shown in the above screen.

2. The screen appears once clicked on “Forgot Password”. Enter the email Id, On the shown screen and click on “Send”.

3. Please ensure that the “Employee” Radio button should be checked if you reset the employee's password. The “Vendor” Radio button should be checked if you want to reset the Vendor’s password.

4. As soon as you clicked on the “send” button, the system will send a link to the entered email Id.

5. Open the email and click on Reset Password.

6. The screen will appear once you click on “Reset Password” in the email and fill the new password that you want to use from now on and confirm the same.

7. Click on “Reset Password” and then use the new password to log in.