Queries On Login

What is p2p?

tya
Jan 19, 20261 min read 5

P2P (Procure-to-Pay) is an end-to-end business process that covers everything from requesting goods or services to making payment to the supplier.

How to enable microsoft SSO?

saurabh Mishra
Jan 19, 20261 min read 3

To enable the Microsoft SSO 

Go to Company Setup > General Tab > 

IS Microsoft SSO Check In Gmails Links Enable ?

 
Enable this toggle and then it will work.  

There are some setup which has to be enabled from Microsoft admin access. Where we are connecting with the client and asked with the admin person to enable the setup. Once enabled and its whitelisted from TYASuite end then it will start working. 
 
 

Can we increase Auto logout time in TYASuite ?

Saurabh
Feb 23, 20231 min read 76 78

Yes. We have an option to increase the logout time. 

Go to setup > General Tab > Please Set Auto Logout Timer In Minutes(Number). There the numbers have to be updated in Minutes. 

Vendor is not able to login, Getting error Email ID is not registered?

Saurabh
Feb 15, 20231 min read 76

Please follow the below process. 

1]- Checkbox "Send mail to Vendor" has to be enabled from the Vendor Master > Edit the Vendor > and select the checkbox "Send mail to Vendor" and user Role "RFQ" and "Invoice" and then update the same. Once approved the vendor will be able to log in and can see two menus i.e. RFQ and Invoices. 

2]- On the login page after entering the user ID and Password, click on the text "Vendor Login" and then click on the login button. 

How to register a vendor as an user of TYASuite?

Saurabh
Sep 30, 20221 min read 94 16

To register as a user (As a Vendor), some basic details (Name, Mail ID, Phone No. PAN No. GST Details, Selection of Send Vendor Login Details checkbox, etc.) of the user need to be entered in "Vendor Master" menu. If you do have not access to this menu please reach out to your company admin.

How to use Forgot Password?

Bhagyalakshmi
Sep 22, 20221 min read 78 36

The “Forgot Password” option helps to reset the password for employees and vendors when you have forgotten the password and und unable to log in to TYASuite.

Please follow the below steps to use this option and reset the password for “Employees” and “Vendors” by using “Forgot Password”. 

1. Click on Forgot Password on the login page, as shown in the above screen.

2. The screen appears once clicked on “Forgot Password”. Enter the email Id, On the shown screen and click on “Send”.

3. Please ensure that the “Employee” Radio button should be checked if you reset the employee's password. The “Vendor” Radio button should be checked if you want to reset the Vendor’s password.

4. As soon as you clicked on the “send” button, the system will send a link to the entered email Id.

5. Open the email and click on Reset Password.

6. The screen will appear once you click on “Reset Password” in the email and fill the new password that you want to use from now on and confirm the same.

7. Click on “Reset Password” and then use the new password to log in.

How to Reset password?

Bhagyalakshmi
Sep 22, 20221 min read 54

TYASuite provides an option “Reset Password”, where users can reset their password without clicking any link or jumping to another screen at their convenience. Please follow the steps mentioned below.

1. Click on the Top Right drop-down of the screen where the user’s name appears.

2. In the drop you will get the option to “Reset Password”.

3. Screen appears after clicking on the “Reset Password”.

4. Enter the old password (Current Password) and New Password and then click on Reset Password.

What needs to done if Login Credential is not received in the mail?

Saurabh
Sep 19, 20221 min read 59

System-generated auto-email will be sent to the user with a login credential, user needs to check the spam or junk folder also and mark that mail as not spam/junk. If login credentials are not received in any case then the user can use Forgot Password option to reset his password.

How the mail ID can be corrected, if the wrong mail id is entered at the time of Employee /user creation?

Saurabh
Sep 19, 20221 min read 49

If wrong mail ID is entered in Employee Master then the same can be corrected while editing that employee from “Employee Master”. The correct mail ID can be replaced with old/ wrong mail ID.  
 

Whether all employees required to be created/ registered in “Employee Master” or only TYASuite Users?

Saurabh
Sep 19, 20221 min read 52

In Employee Master only those employees need to be created/registered who want to use TYASuite, the other employee who will not use the TYASuite, are not required to be created /registered. 

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